Eurostars Thalia

It was a hotel that we decided on by reading the comments on Booking.com. It is very close to the city center and within walking distance to everywhere. I would like to thank the reception staff who greeted us with a smile from the moment we entered the hotel. They were very interested and concerned, and helped us sincerely. The hotel's facilities were very nice. The room was very comfortable. (coffee machine, tea machine, iron, toothbrush, toothpaste, comb, etc.) In short, everything had been thought of. The open buffet breakfast was simply perfect. If you have a trip to Prague, you can choose this hotel. You won't regret it. See you on my next trip to Prague :) Thank you.

Customer service was excellent. Rooms were neat and clean. High ceilings in the room we had. Comfortable bed and pillows. Overall, I don't know if I'd call it a 5 star hotel. Not that there are any obvious issues, but 5-stars I've been to are quite extra. Definitely a strong 4-star though. That said, customer service was an easy 5-star service. Everyone was friendly and helpful with good attitudes.

The hotel is in a really nice location, close to many places by foot or by tram. The staff members are kind and friendly. They were responsive and quick at problem solving. E.g. sink was leaking and it got repaired in 30 minutes. There are many facilities in the hotel.

The staff were all super friendly. The receptionist was really nice and understanding when it came to my room lock not working first time, and he compensated me with the mini bar which was really nice of him. The rooms were beautiful & clean. Only downer is the bath and not walk in shower so just have to step in and out safely. And I’m not a fan of the boy urinal next to the toilet but it is what it is. The location is great! Walkable distance to everywhere so the whole time i stayed there, i walked everywhere without public transport. Next to great food or last minute food if you’re partying late at night. Overall i had a fab stay & definitely would stay here again :)

Great location, with easy access to all the sights and restaurants but not in the noisy centre of the old town. The room was spacious with a proper additional bed (not just a sofa bed, as at many hotels.) The main double bed was huge. We had our beds remade and fresh towels supplied every day, which we certainly weren’t expecting. Our room was at the rear of the hotel, which meant it was pleasantly quiet. Great breakfast buffet with loads of choice.